At Wásiu, we want you to be fully satisfied with your purchase. If you are not happy with your order, you may request a return or exchange under the conditions below. You can also visit our FAQs for more information.
Returns
Items can be returned within 10 days of delivery. All returned items must be unworn, unwashed, and have all original tags attached.
Exchanges
We offer exchanges for items of equal value, subject to availability in our shop
Refunds
Refunds are processed within 5–7 working days after the returned item has been received and inspected. Refunds will be issued to your original payment method.
Return Shipping
We cover the cost of return shipping. Instructions will be provided once your return request is approved.
Sale Items
Sale items are eligible for return, provided they meet the same conditions (unworn, tags attached).
How to Start a Return
To start a return or exchange, please contact us at cinfo.wasiu@gmail.com or through our contact page with your order details.